The Sherpa Product Warranty only covers against faulty parts and workmanship, not general wear and tear from normal use.
Warranty Length:
9,500lb Winches 5 Years*
12,000Lb Winches 5 Years*
17,000Lb Winches 5 Years*
Dual Motor Winches 5 Years*
Control Boxes, Solenoids and Hand Remotes 5 Years*
Synthetic Ropes 12 Months*
Steel Cables 12 Months*
Fairlead and Hawse 12 Months*
Snatch Blocks 12 Months*
Wireless Remote Kits 12 Months*
Universal Winch Plates 12 Months*
Winch Hooks 12 Months*
Tree Trunk Protectors 12 Months*
Ground Anchors 12 Months*
Winch Dampeners 12 Months*
Spot Lights 12 Months*
*Warranty Terms & Conditions:
For full Terms & Conditions of Sale including Warranty & Returns policy see Terms.
Additional Conditions For Sherpa 4x4 Winches:
Your Sherpa 4x4 Winch must be serviced every 12 Months by a suitably qualified professional.
A copy of service receipts must be presented for a warranty claim.
The winch should be used with a minimum 650 Cold Cranking Amps battery
The winch MUST have at least 1 complete layer of cable/rope on the drum at all times, the cable has a red mark which identifies the minimum that must remain on the drum.
The winch MUST be mounted to a suitable winch compatible bull bar or winch cradle only.
The winch MUST be used as per the instruction manual.
Do Not use the winch for industrial or commercial applications
Do Not hook the winch cable / rope onto itself
Do Not exceed the pulling limits of the winch
Do Not shock load the winch
Do Not overwork the winch. The drives, like on all winches, have a duty cycle.
I have only used this winch once but boy is it powerful took less than a minute to winch up my 6.5M heavy boat. Everything about this winch oozes strength and class. If your sitting on the fence because of price just buy it you wont regret it at all. Quality cost's money but in the end it saves you money heartache and headaches. Now just have to get the boat motor sorted.
Extremely happy with the ease of fitment of this unit as it’s quite neat and tidy when installed.
I found some trouble with remote control and found if reciever is left plugged in, it won’t work even after “re-pairing, but if removed and plugged back in it functions fine.
If I need to remove plug from receiver after each use, is there a “cover” available to protect the receiver plug from allowing rubbish entering as per the cover on the winch body ?
Have just been able to finally use the Grunter Boat Trailer Winch and we are amazed how quick we were able to retrieve our boat! Using the remote control makes it all very easy and quick!
Easy fit, looks great, solid construction. IP rating is fantastic and the fully sealed solenoid pack is great. Operation is smooth as silk. Impressed so far. Haven't used it in anger yet but I reckon the Mustang won't let me down when I need it.
Yeah nice winch pity I ordered the wrong one thought my truck was 24 volt nope it's 12volt other wise looked great will re-order a new one in a couple of months going away in 2 weeks
Best investment why be tied down to a set winching location when you can observe the operation from the Best and safest vantage point. Easy upgrade at a good price.