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Warranty
The Sherpa Product Warranty only covers against faulty parts and workmanship, not general wear and tear from normal use.
Warranty Length:
9,500lb Winches 5 Years*
12,000Lb Winches 5 Years*
17,000Lb Winches 5 Years*
Dual Motor Winches 5 Years*
Control Boxes, Solenoids and Hand Remotes 5 Years*
Synthetic Ropes 12 Months*
Steel Cables 12 Months*
Fairlead and Hawse 12 Months*
Snatch Blocks 12 Months*
Wireless Remote Kits 12 Months*
Universal Winch Plates 12 Months*
Winch Hooks 12 Months*
Tree Trunk Protectors 12 Months*
Ground Anchors 12 Months*
Winch Dampeners 12 Months*
Spot Lights 12 Months*
*Warranty Terms & Conditions:
For full Terms & Conditions of Sale including Warranty & Returns policy see Terms.
Additional Conditions For Sherpa 4x4 Winches:
- Your Sherpa 4x4 Winch must be serviced every 12 Months by a suitably qualified professional.
- A copy of service receipts must be presented for a warranty claim.
- The winch should be used with a minimum 650 Cold Cranking Amps battery
- The winch MUST have at least 1 complete layer of cable/rope on the drum at all times, the cable has a red mark which identifies the minimum that must remain on the drum.
- The winch MUST be mounted to a suitable winch compatible bull bar or winch cradle only.
- The winch MUST be used as per the instruction manual.
- Do Not use the winch for industrial or commercial applications
- Do Not hook the winch cable / rope onto itself
- Do Not exceed the pulling limits of the winch
- Do Not shock load the winch
- Do Not overwork the winch. The drives, like on all winches, have a duty cycle.
Winch Maintenance & Service Guide
SEE WHAT OUR CUSTOMERS HAVE TO SAY!
Let customers speak for us
Pulls like a Horse
I have this winch in my cruiser, first use come across a transit van on 4wd drive track where it should not have been. It got stuck, this winch pulled the van out which was not budging prior. It’s given me the confidence after seeing it pull this van out it will pull both my cruiser and van out if I’m ever in the need.
This winch is proof aussie is still built tough!
K.A.
'Stallion' - 25,000lb Winch
Comment on synthetic winch rope.
Too soon to tell, have not used it yet.
Ian Mckinnon
Synthetic Winch Ropes
12mm over 10mm just feels better!
My standard Sherpa 17,000 Ilb winch came with a 10mm rope and I upgraded later to the 12mm - just because the 10mm looked so weedy pulling my 6tonne truck...now it feels proper good with 12mm. Easy to change too!
Dave Blythe
Synthetic Winch Ropes
So Powerful!!
We recently installed one under the bonnet of one of our tow vehicles, N70 Hilux. We did have to remove a few parts off it and mount the solenoid on a seperate bracket, however fit snug. The physical amount of air this thing moved whilst creating the minimal amount of heat was impressive. We commonly did 6 tyres off the beach, and would still be helping mates while they used old school compressors. Air tools, not a problem, just such a diverse unit. We will incorporate another unit in our next work truck for sure!!
S.C.
Sherpa DC Air Compressor (BIG-AIR)
Best winch made... Period!!!
I own a company that pulls cars out of the sand on Daytona Beach in Florida. My trucks ONLY have Sherpa Stallion winches on them. I have owned Warn and Smittybilt. they don't hold a candle to the Stallion. I am in situations where I have to pull a very large heavy Dually, like a Ford F350 that is stuck to it's rails in the sand. The Sherpa can pull the darn thing sideways!
If you want to have the best winch, that can handle the elements. Sherpa is it. they are the OG! I have mine on the beach in salt weather every day and they outlast any competitor hands down.
You can see the winch in action on Youtube, Instagram and TikTok, just type in - Sandtow
John, The SandMan
Volusia Sandtow LLC
Daytona Florida
USA
J.G.
'Stallion' - 25,000lb Winch
"Best I have ever used!"
Sherpa products are simply superior to all other recovery products. I have used the snatch block on multiple occasions with my synthetic winch line. It works seamlessly. I have used many different snatch/Pulley blocks before. The sherpa product is smooth in operation and holds the synthetic line even when there is slack in the line. I would recommend it over any others I have used.
J.G.
Snatch Block 10T
Compressor in a case
32" tyre inflated from 20 to 40 psi in just over one minute. Very impressed.
Darren McCormack
Sherpa Air Compressor (BOX-AIR)
The Best Boat Trailer Winch In The World
I have only used this winch once but boy is it powerful took less than a minute to winch up my 6.5M heavy boat. Everything about this winch oozes strength and class. If your sitting on the fence because of price just buy it you wont regret it at all. Quality cost's money but in the end it saves you money heartache and headaches. Now just have to get the boat motor sorted.
david woodley
'Grunter' - Boat Trailer Winch
Plugs
Extremely happy with the ease of fitment of this unit as it’s quite neat and tidy when installed.
I found some trouble with remote control and found if reciever is left plugged in, it won’t work even after “re-pairing, but if removed and plugged back in it functions fine.
If I need to remove plug from receiver after each use, is there a “cover” available to protect the receiver plug from allowing rubbish entering as per the cover on the winch body ?
Paul Flight
'The Mustang' - 9,500Lb Winch