Sherpa 4x4 is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information.
SHERPA 4X4 DOES NOT STORE PAYMENT OR CREDIT CARD INFORMATION.
The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:
Information you provide us when you purchase goods or services. This information will include your name, address and contact details.
Information derived from communications between us and you.
We also collect information about you when you download trials from our website www.sherpa4x4.com.au
The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us email we will record your mail address.
How we use your information
We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:
To establish and maintain your relationship as a customer of Sherpa 4x4.
To provide the products and services you have requested from Sherpa 4x4.
To administer and manage those products and services.
To answer your inquiry.
For direct marketing by email, specials on products or services you have shown interest in.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from Sherpa 4x4 which you would not like to receive, please contact us and we will remove your name from our mailing list.
Access to your personal information
In most cases, you can gain access to the personal information that Sherpa 4x4 holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
Sherpa 4x4 secures your personal information from unauthorized access, use or disclosure. Sherpa 4x4 secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
The Internet is not always a secure method of transmitting information. Accordingly, Sherpa 4x4 cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information
SEE WHAT OUR CUSTOMERS HAVE TO SAY!
Let customers speak for us
from 286 reviews
Husbands Christmas present sorted. The Sherpa team were lovely to deal with with prompt communication and received the voucher shortly after ordering.
I purchased two winches both had the yellow colour coded power supply on incorrect feed wire making winches work in opposite direction this was easy to correct by switching the yellow & black wires to opposite terminals. Winches now run perfectly thank you
As a first time Sherpa customer I was a bit nervous buying a new compressor as I have been "burnt" but my new Sherpa Compressor doesn't get hot.
I was tired of being let down in the heat of the moment so I did my research and wanted to support a Australian company and I was pleased to read that Sherpa explained how they make their equipment and how other companies make cheap short cuts to save money and it was in that l manufacturing that I had my issues but not anymore thanks to Sherpa , your attention to detail does not go unnoticed